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Privacy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from www.thehardgreen.com . 

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device. This includes details such as your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also gather information on the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this data as “Device Information.”

Technologies used to collect Device Information include:

  • Cookies – Data files placed on your device or computer, often including an anonymous unique identifier. To learn more about cookies and how to disable them, visit www.allaboutcookies.org.

  • Log Files – Track actions on the Site and collect information such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels – Electronic files used to record how you navigate and interact with the Site.

Additionally, when you make a purchase or attempt to do so through the Site, we collect information such as your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. This is referred to as “Order Information.”

When this Privacy Policy refers to “Personal Information,” it includes both Device Information and Order Information.

How We Use Your Personal Information

Order Information is used primarily to fulfill orders placed through the Site. This includes processing your payment, arranging shipping, and providing order confirmations and invoices. Additionally, Order Information may be used to:

  • Communicate with you;

  • Screen orders for potential fraud or risk;

  • Provide you with promotional offers or product updates, in accordance with the preferences you have shared with us.

Device Information is used to screen for potential risk or fraudulent activity (especially IP address tracking), and to improve and optimize our Site through analytics and performance assessments, including the effectiveness of our marketing campaigns.

By submitting your contact details, you acknowledge that you may be added to our marketing lists. You may opt out at any time using the unsubscribe link included in our emails.

We may also place advertising cookies on your device to better understand your interests and browsing behavior. Through platforms such as Google and Facebook, we may present you with targeted advertisements based on your interactions with our website. These third-party tools do not collect personal identifiers such as your name or phone number. You may opt out through the platforms listed below.

Sharing Your Personal Information

We share your Personal Information with third parties to help us fulfill and optimize your experience. For example:

We may also share Personal Information when required to comply with legal obligations, including responding to subpoenas, lawful requests, or to protect our rights.

Behavioral Advertising

As noted, we use Personal Information to deliver targeted advertising and marketing communications we believe may be relevant to you.

For more information on how targeted advertising works, please visit the Network Advertising Initiative.

To opt out of targeted advertising:

For broader opt-out control, you may visit: http://optout.aboutads.info

Do Not Track

Please note that we do not alter our data collection or usage practices when a “Do Not Track” signal is received from your browser.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access, correct, update, or delete the personal information we hold about you. To exercise these rights, please contact us using the details below.

We process your information to fulfill contracts (e.g., completing an order) or to pursue our legitimate business interests. Please note that your information may be transferred outside of Europe, including to the United States and Canada.

Data Retention

When you place an order through the Site, we retain your Order Information for our records unless and until you request that it be deleted.

Policy Changes

We may update this Privacy Policy periodically to reflect changes to our practices, or for operational, legal, or regulatory reasons.

Minors

This Site is not intended for individuals under the age of 18.

Contact Us

If you have questions about this Privacy Policy, would like more information, or wish to file a complaint, you may contact us at:

Email: sales@thehardgreen.com